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TERMS AND CONDITIONS

OVERVIEW

This website is operated by HSTN Handel UG (haftungsbeschränkt), a company registered under German law with its registered office at Am Weidenring 11, 61352 Bad Homburg v. d. Höhe, Germany, registered with the local court of Bad Homburg v. d. Höhe under registration number HRB 17496 ("coolpetse.com", "we", "us", "our"). Throughout the site, the terms "we", "us" and "our" refer to HSTN Handel UG. We provide this website, including all information, tools, and services available on this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

SECTION 1 – USE OF THE WEBSITE

By accessing or using any part of this website, you agree to these Terms and Conditions, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including without limitation visitors, customers, and other contributors of content. If you do not agree to these Terms, you may not access the website or use any of its services.

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

SECTION 2 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right, and will not contain any defamatory, unlawful, abusive, or obscene material.

Please refer to our Privacy Policy for further details.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site, including product descriptions, prices, and availability, at any time without notice.

SECTION 4 – THIRD-PARTY LINKS

Certain content, products, and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites and do not warrant or hold any liability for any third-party materials or websites.

SECTION 5 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. Your use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 6 – PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any applicable regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, discriminate based on any protected characteristic, or intimidate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the site. We reserve the right to terminate your use of the site for violating any of the prohibited uses.

SECTION 7 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 – DISCLAIMER OF WARRANTIES

COOLPETSE.COM DOES NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. THE WEBSITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, TO THE FULLEST EXTENT PERMITTED BY LAW. NOTHING IN THIS SECTION AFFECTS ANY STATUTORY RIGHTS THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE GERMAN OR EU LAW, IN PARTICULAR IN CASES OF INTENT, GROSS NEGLIGENCE, OR INJURY TO LIFE, BODY OR HEALTH.

We reserve the right, at any time and without notice, to modify, suspend, or discontinue the site or any part of it for any reason.

SECTION 9 – LIMITATION OF LIABILITY

HSTN Handel UG, its directors, employees, or affiliates shall not be liable for any damages arising from your use of the site or from any errors, interruptions, or delays in its functionality, to the fullest extent permitted by law. This does not affect liability for intent, gross negligence, injury to life, body or health, or liability under the German Product Liability Act.

SECTION 10 – INTELLECTUAL PROPERTY

All content on this site, including but not limited to text, images, videos, and graphics, is the intellectual property of coolpetse.com or HSTN Handel UG (haftungsbeschränkt) or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

SECTION 11 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless HSTN Handel UG, its directors, shareholders, successors, employees, agents, and affiliates from any claim, loss, liability, or expense (including reasonable attorneys' fees) made by any third party due to or arising out of your use of the site, to the extent permitted by law.

SECTION 12 – SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of any remaining provisions.

SECTION 13 – ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the site, superseding any prior or contemporaneous agreements, communications, and proposals between you and us.

SECTION 14 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Germany. Where you are a consumer, this shall not deprive you of the protection afforded to you by mandatory provisions of the law of the country in which you have your habitual residence, including any applicable Swedish consumer protection provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

SECTION 15 – CHANGES TO THESE TERMS

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 16 – CONTACT INFORMATION

Questions about these Terms should be sent to us at:

HSTN Handel UG (haftungsbeschränkt) Am Weidenring 11 61352 Bad Homburg v. d. Höhe Germany Email: info@coolpetse.com

The German-language version of these Terms is authoritative for their interpretation. Translations are provided for convenience only; in the event of any discrepancy, the German version shall prevail.

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